Refund Rules and Terms & Conditions

Refunds Ace Hosting will provide a full refund for new customers if notified within 12 hours that the customer has changed their mind.  This does not apply to One Day Passes.  This is in addition to the statutory EU rules. In the EU you have the right to return these purchases within 14 days for a full refund. You can do so for any ... Read More »

5th Nov 2017
UK Users

Whilst the EPL games are on, Your ISP is blocking your access to our servers.

One way around this is using a vpn, this will bypass the block your isp is putting on.

If you do not have a vpn - When the game finishes you will find that the block will be lifted and you will be fine to use the service again.



30th Sep 2017
Updated Ace Bouquet Maker

If you installed ACE Bouquet Maker prior to October 28th 2017 and you are getting the message invalid username/password Download the new version of Ace Bouquet Maker from Copy the file to a USB drive Insert the USB drive in your Enigma 2 box.  Select Ace Bouquet Manager ... Read More »

28th Sep 2017
Thank you for choosing ACE!

Welcome to ACE You have made a great choice and we want to help you get up and running as quickly as possible.

If at any point you get stuck, our support team is available 24x7 to assist you. Simply visit to request assistance.

6th Mar 2017